1. Philocaly reserves the right to accept or deny requests for returns. We follow a strict no returns and no exchanges policy.
2. The request for returns can be accepted under the following circumstances
2(a). Minor alterations in the garment
2(b). Stains or marks on the garment before wearing it, the pictures have to be shared to our official email within 48 hours of receiving the garment.
2(c). Color bleeding issue. In case the correct washcare instructions are not followed, we will disregard the request.
3. Philocaly reserves the right to accept or deny refunds on pieces sent back without approvals to our warehouse.
4. Requests for returns can be sent to our official email id firstname.lastname@example.org with pictures within 2 days of receiving the order.
5. Philocaly will not bear charges for shipping of returns.
6. We attempt to be as accurate as possible. However, The colour of the final garment may differ slightly from that of the image being designed and disseminated. We take no responsibility of the same.
1. By using this website the customer automatically agrees to all the terms and conditions & policies mentioned in this document.
2.These terms have come into effect immediately. Use of this website is available only to persons who can form legally binding contracts under Indian laws. All persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 cannot use the website. For example, if your age is below 18 years or you are an undischarged insolvent you are prohibited to use this website or purchase any products from this website or enter into any form of contract with Matching Pants Pvt Ltd, the holding company of the brand Philocaly.
3. Except where additional terms and conditions are provided which are product specific, these terms shall supersede all previous representations, understandings, arrangements or agreements.
1. We do not offer cash on delivery (COD) on order values of over 5000 INR.
2.In case the customer has chosen COD on order values of over 5000 INR, an executive from our team will get in touch with the customer and send them a payment link for a 50% advance payment, which would be non-returnable. The other half of the payment can be made via COD mode.
3. If the customer refuses to pay the advance, the order will be cancelled and wont be processed.
Trademarks & Copyrights – Legal
This site is controlled and operated by Matching Pants Pvt Ltd, the holding company for the brand Philocaly. All material on this site, including but not limited to images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. All material on the www.philocaly.in website owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.